LotVantage Blog

Managing Lead Response Time

Feb 7, 2018 11:16:34 AM / by lotvantageblog

 

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Powersports Business February Blog Post:

As a consumer living in a digital world, we have turned into impulse buyers of goods and services. With the click of a button, we can order everything — from our groceries to dinner — and have it delivered within hours. Our attention spans are getting smaller and we expect to have items at our fingertips immediately. With such a high personal expectation with services for ourselves, why don't we treat online leads into our dealership the same way?

According to Harvard Business Review, leads being responded to within the first 5 MINUTES are 400 percent more likely to close. 

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